eBilling Assistant

M2, Manchester, Greater Manchester Willow Recruit eBilling Assistant Hybrid Working Available – 2 days from home Manchester Salary: Up to £40,000 (depending on experience and exposure to e-Billing) + excellent benefits Unfortunately, candidates who have worked within customer services/cash handling roles within retail can't be considered for this role. The client requires experience of billing/ebilling within a legal role. Are you an experienced billing professional with a strong background in e-Billing? Do you thrive in a fast-paced environment where accuracy, compliance, and client service are key? If you're looking for an opportunity to join a well-established firm that values its people and offers real opportunities for career progression, this could be the role for you. We are looking for a eBilling Assistant to join a dynamic and high-performing finance team. You will play a vital role in ensuring efficient, accurate, and timely processing of invoices for key clients who require e-Billing services. This is an exciting opportunity to work with an international firm, managing complex billing processes across multiple currencies and jurisdictions. What You’ll Be Doing: As an eBilling Assistant, you’ll be responsible for overseeing and processing electronic invoices, ensuring compliance with client guidelines, and maintaining accurate financial records. Your role will involve: * Preparing and uploading invoices to various client e-Billing platforms, ensuring they are submitted within agreed timelines * Monitoring and maintaining e-Billing systems, ensuring all client and financial data is up to date, including timekeeper records, matter rates, and invoice information * Investigating and resolving invoice rejections efficiently, liaising with clients and internal teams to correct errors and ensure successful payment processing * Managing aged invoices, working closely with Credit Control and Billing teams to follow up on outstanding payments and obtain approval where required * Ensuring compliance with client e-Billing guidelines, internal billing procedures, and regulatory requirements, including VAT and Solicitor’s Accounts Rules * Handling complex billing scenarios, including multi-currency transactions and high-volume processing across multiple jurisdictions * Generating reports and analytics, including accruals, budgets, and financial summaries for senior management * Assisting with client onboarding, ensuring all necessary billing arrangements are in place from the outset This role requires a high level of attention to detail, problem-solving ability, and strong communication skills, as you’ll be working with senior stakeholders, finance teams, and external clients. What We’re Looking For: To be successful in this role, you should have: * Strong understanding of end-to-end billing processes, including invoice preparation, submission, and compliance * Experience working with multiple client portals and billing platforms (such as Elite 3E, Aderant, or other similar systems) * Ability to handle high-volume billing and work to tight deadlines in a fast-paced environment * Experience of working within ebilling, ideally within a professional services environment * Strong analytical skills to identify trends, resolve issues, and improve processes. * Excellent communication skills, with the ability to build relationships with internal stakeholders and external client accounts teams * Proficiency in Excel and financial reporting tools is highly desirable * A proactive and solution-focused mindset, with the ability to work independently and as part of a team Joining this firm means being part of a supportive, professional, and forward-thinking team. You’ll benefit from: * A salary of up to £40,000 (depending on experience and exposure to e-Billing processes) * Hybrid working – a mix of office and home working to suit your needs * Career development opportunities in a growing and friendly finance team * Supportive and collaborative culture – work with industry experts in a positive environment * Generous holiday allowance of up to 33 days * Pension scheme with employer contributions * Health and wellbeing initiatives * Flexible working arrangements to suit your lifestyle * Regular social events and team activities This is a fantastic opportunity for a dedicated and detail-oriented billing professional to take the next step in their career within a respected and established firm