Gardening Co-Ordinator

Role Summary

This is a wonderful opportunity for an organised individual who likes to manage their own workload.  You will be joining a super friendly and supportive team and morale is great!  Your efforts will certainly be recognised as this is a small but highly successful company and everyone makes a real difference to the business.

The Gardening Co-ordinator manages the seamless logistics and allocation of between 500 – 1,000 gardening jobs per month across the UK, acting as the vital link between clients needing gardening tasks carried out, and a nationwide network of gardening contractors. Based in the Littlehampton office, this role requires a highly organized individual with a sharp sense of priority and strong common sense to keep on top of a constant, high-volume workflow, especially during peak summer months.  Full training will be given to the successful candidate.  This is an office based role, without hybrid working.

Key Responsibilities

• Work Allocation: Review incoming maintenance requests from existing clients, and efficiently assigning tasks (lawn mowing, bush trimming, weeding) to local gardeners across the UK.
• Contractor Sourcing: Conduct proactive research to source, vet, and onboard new local gardening contractors when existing coverage is unavailable in a specific region.
• Relationship Management: Build and maintain excellent, collaborative relationships with independent gardeners to ensure reliable service delivery and high standards.
• Job Progress Tracking: Monitor ongoing tasks to ensure jobs are completed on schedule, at the correct price, and to company standards.
• Client & Contractor Liaison: Composing and sending emails, update clients on job statuses, and handle daily operational enquiries.
• Compliance & Evidence Gathering: Thoroughly chase contractors for mandatory pictures of work and collect outstanding invoices promptly for processing.
• System Management: Accurately log updates, contractor details, and job progression into the internal systems.

Essential Requirements & Personal

• Exceptional Organization: Proven ability to manage a high-volume, continuous administrative workflow without letting tasks slip.
• Prioritization Skills: Ability to work dynamically under pressure, shifting focus seamlessly during peak seasonal surges (spring and summer).
• Problem-Solving & Common Sense: Resourceful with the logical thinking required to negotiate pricing and find reliable contractors in unfamiliar geographic areas.
• Communication Skills: Strong written and verbal communication skills to manage estate agents professionally and motivate independent gardening contractors.
• Tech Literacy: Proficient in Microsoft Outlook and Word, with the ability to quickly learn and navigate an in-house CRM system.
• Attention to Detail: Thorough approach to verifying completed work via photographs and allocating works accurately.

Position Details & Benefits

• Position: Full-time, Permanent.
• Hours: Monday to Friday, 9:00 AM – 5:30 PM.
• Location: Littlehampton office with parking.
• Culture: A collaborative, hands-on, and approachable team environment where we work hard but have fun doing it!

Contact us now for more information and to discuss an interview…