Operations Administrator

We are currently recruiting on behalf of a leading Financial Services company based in Bury St Edmunds who are looking for an Operations Administrator to join their ever-growing team. You will be responsible for maintaining the businesses systems, databases and procedures ensuring they are kept accurate and up to date.

Our client offers excellent benefits, and prides themselves on their ability to provide excellent support to their colleagues.

Key Duties & Responsibilities:

• Creating and maintaining business document templates to ensure they are user-friendly and efficient, while supporting the rollout of new system features
• Assisting with testing and implementing updates to back-office systems
• Helping maintain and improve company systems and processes, providing support and training to colleagues when needed
• Supporting data cleansing activities, system updates, and the production of reports, working with team members as required
• Ensuring information across systems is accurate and consistent, raising any issues where necessary
• Working closely with different teams to encourage consistent system use and data standards
• Supporting and leading projects aimed at improving operational efficiency, data quality, and client service
• Identifying process inefficiencies and help implement improvements to workflows and systems

Skills & Experience Required:

• A recent graduate or candidate with proven administration experience gained from a professional environment
• A genuine passion in wanting to build a long-term career within financial services
• Dedicated, hardworking, and personable
• Strong communication skills, written and verbal
• Analytical mindset with strong problem-solving abilities
• Excellent IT skills, with proficiency in Microsoft

Core Benefits (Subject to eligibility):

• Personalised progression plans to ensure your success and progression in the business
• 1st class training from an award-winning business
• Free parking
• 25 days holiday+ bank holidays plus closure between Christmas and new year
• Flexible working
• Social events
• Length of service recognition
• Discounted legal services
• Annual salary reviews and performance related bonuses
• Private healthcare and healthcare cash plan