Shipping Administrator

We are delighted to be recruiting on behalf of a well-established client based in Ipswich, who are currently seeking to appoint a confident and experienced Shipping Administrator who will be responsible for the smooth and efficient running of operations within the business.

Key Duties:

• Provide comprehensive administrative support to the management team and Shipping Agency department.
• Maintain and update operational records, databases, and filing systems to ensure information is accurate and readily accessible.
• Produce reports, spreadsheets, and other business documentation to support daily operations.
• Respond to telephone calls, emails, and general enquiries, directing requests to the appropriate teams where necessary.
• Organise meetings, arrange appointments, prepare meeting materials, and record actions where required.
• Prepare, process, and maintain shipping and operational documentation in accordance with company procedures.
• Assist with transport administration, ensuring movement records and supporting documentation are completed accurately and on time.
• Build effective working relationships with internal departments, customers, suppliers, contractors, and other external stakeholders to support smooth operations.
• Support invoicing, purchase order processing, cost monitoring, and other routine financial administration tasks.

Previous Skills & Experience:

• Passionate team player with a collaborative approach and the ability to communicate effectively with colleagues and stakeholders.
• Previous experience within the shipping or maritime industry, with a good understanding of operational processes.
• Excellent verbal and written communication skills, with the ability to build positive working relationships.
• Calm and adaptable under pressure, with the confidence to manage unexpected challenges effectively.
• IT proficient, with strong working knowledge of Microsoft Word, Excel, and Outlook.
• Highly organised, with the ability to maintain accurate records, documentation, and filing systems.
• Customer-focused, committed to delivering a high standard of service and developing strong client relationships.