Community Operations Specialist

Ireland Aston Carter Community (Integrity) Operations Specialist 📍 Dublin, Ireland (Hybrid) | 🕒 Monday to Friday, 40 Hours per Week Help Shape Safer Digital Communities Are you passionate about user safety, operational excellence, and solving complex challenges? We're looking for a Community (Integrity) Operations Specialist to support the integrity and safety of rapidly evolving digital products and online communities. This is an exciting opportunity to work at the intersection of Trust & Safety, Operations, Data Analytics, and Project Management, helping to improve user experiences while driving impactful operational improvements. What You'll Be Doing ✅ Investigate policy violations, abuse patterns, and emerging community risks ✅ Drive day-to-day integrity operations and support policy enforcement ✅ Conduct root cause analysis and identify operational improvement opportunities ✅ Analyze trends and operational metrics using dashboards, Excel, and data tools ✅ Manage escalations and provide actionable insights to stakeholders ✅ Support product launches, workflow configuration, and feature testing ✅ Partner with cross-functional teams to deliver projects on time ✅ Improve quality, processes, and operational effectiveness across moderation workflows What We're Looking For Required 3-5 years' experience in Operations, Trust & Safety, or a related field Strong project management and stakeholder management skills experience analysing operational data and performance metrics Excellent communication and problem-solving abilities Ability to thrive in a fast-paced, constantly evolving environment Nice to Have Content moderation or policy enforcement experience Quality Assurance (QA) testing experience Process improvement and systems optimisation expertise SQL knowledge experience within Gaming, VR, Creator, or Emerging Technology environments Why Join? 🚀 Work on innovative products and emerging technologies 📊 Use data to drive meaningful change 🛡️ Make a direct impact on user safety and community wellbeing 🤝 Collaborate with global cross-functional teams 📈 Develop your career in a growing Trust & Safety and Operations environment Ideal Candidate You're a highly organised operations professional who enjoys tackling ambiguity, uncovering insights from data, improving processes, and driving quality at scale. You care deeply about creating safe and positive experiences for online communities. Job Title: Community Operations Specialist Location: Dublin, Ireland Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield