Service Transition Lead

Harvey Nash are now inviting candidate to apply for the role of Service Transition Lead.

• Contract running until march 2027
• Inside of IR35
• Hybrid to Reading - two days a week
• £625 - £648 a day

Role Overview
We are seeking an experienced Service Transition Lead to manage the transition of services for a major Oracle HCM Cloud implementation, covering Core HR and Payroll modules. The role will ensure that new Cloud services are transitioned seamlessly into steady-state support while maintaining coexistence with the existing Oracle E-Business Suite (EBS) on-premise ERP modules.

Essential Skills & Experience

• Demonstrated experience as a Service Transition Lead or similar role in large-scale ERP/HCM programs.
• Strong background in IT Service Management (ITIL) and service transition disciplines.
• Proven ability to establish and embed support models for Oracle HCM Cloud and Oracle EBS coexistence.
• Experience working with system integrators (preferably Oracle) and coordinating across business and IT teams.
• Excellent stakeholder management, communication, and leadership skills.
• Strong understanding of HR and Payroll processes and their business criticality.
• ITIL v3/v4 certification.
• Familiarity with cloud operations, SaaS service models, and vendor management.

Please submit your CV for consideration.