Service Engineer. Bristol

Service Engineer – Enterprise Security Integration

Location: Bristol region.

Salary: Up to £42,000 basic plus travel time, overtime, standby allowance and commission the earning potential is £50k+ plus company vehicle, health plan and 25 days holiday.

We are recruiting on behalf of a leading national security integrator specialising in designing, installing, and maintaining integrated surveillance control systems for critical national infrastructure (CNI) sites.

This is an excellent opportunity for a Service Engineer with atleast 2-3 years of experience to step up into a more technically challenging enterprise environment. You’ll gain hands-on experience with high-end security systems and receive training on cutting-edge technology in the industry.

Role Overview:

As a Service Engineer, you will handle daily fault requests, planned preventative maintenance (PPM), and reactive service calls for large-scale integrated security systems at critical national infrastructure (CNI) sites. Flexibility and a proactive, solution-oriented approach are key to success in this role, as well as occasional overnight stays. You’ll work remotely, supported by an experienced team of engineers.

Key Responsibilities:

– Maintain and repair IP CCTV systems including Avigilon, Axis, Genetec. 

– Service multi-site access control systems such as Genetec, Gallagher, Cardax, Xplan

– Carry out planned preventative maintenance tasks.

– Deliver efficient, reliable service and excellent customer support.

– Keep the helpdesk updated after each service visit.

– Participate in the call-out rota and assist with other duties as required.

Skills and Experience:

– Solid knowledge of CCTV and access control systems.

– Proficiency with DVR and NVR systems.

– Ability to carry out on-site repairs effectively.

– Strong communication and customer service skills.

– Organised, reliable, and self-motivated.

If you’re looking to take your career to the next level with enterprise-scale systems at critical sites, this role offers a fantastic growth opportunity. Training will be provided.