Admin Officer

MOD-Andover

Admin Officer
Location: Amport, Andover, Hampshire, SP11 8BG
Hourly rate: £15.12 per hour
Working Days/Hours: Officer based 37 hours per week, Monday-Friday 9AM- 5 PM
Contract: This a temporary position for 6 months but due to be extended pending performance and business needs
Clearance: SC clearance
Training: on job training

Brook Street in partnership with the Ministry of Defence has a fantastic opportunity to join their team as an Admin officer. This is great opportunity to gain valuable exposure/experience working within the Public Sector.

Responsibilities:

• Providing excellent customer service to members of the public and court users.
• Handling telephone enquiries in a professional and courteous manner.
• Managing and maintaining accurate records and case information.
• Processing administrative documentation and correspondence.
• Responding to enquiries via telephone, email, and face-to-face interactions.
• Supporting senior colleagues with a range of administrative duties.
• Ensuring information is accurately recorded and shared internally.
• Using a variety of IT systems and databases to update and retrieve information.
• Contributing to the smooth day-to-day running of court operations.

Experience Needed/desired:

• Excellent communication skills, both written and verbal.
• Strong customer service experience.
• Good IT and data entry skills.
• Strong organisational and administrative abilities.
• The ability to work accurately in a fast-paced environment.
• A professional and confidential approach when handling sensitive information.
• The ability to work independently as well as part of a team.

Additional clearance if applicable:
Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.