Retail Assistant

MIDLAND PERSONNEL LIMITED · Solihull, West Midlands

Retail Assistant at MIDLAND PERSONNEL LIMITED, based in Solihull, West Midlands. This is a contract role.

Salary
Competitive
Location
Solihull, West Midlands
Contract
Contract
Posted
1 hour ago
Closes
3 Sep 2026
Sector
Sales Assistant

Reference https://midlandpersonnel.uk/job/retail-assistant/

About the role

Retail Assistant

People Solutions are currently recruiting for a Retail Assistant to join our well-established client based in Solihull.

This is a fantastic opportunity offering a permanent contract, a salary of £26,437 per annum, full-time hours, an employee discount, a company pension scheme, full training and genuine opportunities for long-term career progression. Due to the location of the site, access to your own transport is essential. The successful candidate must also be flexible to work weekends and Bank Holidays on a rota basis.

This role would suit candidates with experience as a Retail Assistant, Retail Sales Assistant, Shop Assistant, Customer Assistant, Store Assistant, Sales Assistant, Retail Advisor, Customer Service Assistant, Store Operative, Sales Associate, or Retail Team Member.

Shifts

 • Permanent position
 • Full-time – 40 hours per week
 • Flexible shift pattern working 5 days out of 7
 • Weekend and Bank Holiday working required on a rota basis

Salary

 • £26,437 per annum
 • Equivalent to £12.71 per hour

Benefits

As a Retail Assistant, you will receive:

 • Permanent contract
 • Competitive annual salary
 • Employee discount
 • Company pension scheme
 • Full training provided
 • Ongoing training and career development
 • Stable, long-term permanent employment
 • Genuine opportunities for career progression
 • Friendly and supportive working environment
 • Holiday entitlement
 • Staff recognition initiatives

Day-to-Day Duties

As a Retail Assistant, your duties will include but are not limited to:

 • Delivering outstanding customer service and creating a positive shopping experience
 • Greeting customers and assisting with product enquiries
 • Operating tills and processing customer transactions accurately
 • Replenishing stock and ensuring shelves are fully stocked and well presented
 • Maintaining high standards of merchandising and store presentation
 • Receiving, checking and organising deliveries
 • Carrying out stock replenishment and stock rotation
 • Keeping the shop floor, stockroom and customer areas clean, tidy and safe
 • Handling customer queries and resolving issues professionally
 • Working collaboratively with colleagues to achieve store objectives
 • Following company policies and Health & Safety procedures at all times

Essential Skills

The successful candidate will have:

 • Excellent communication and interpersonal skills
 • A friendly, positive and approachable attitude
 • A passion for delivering excellent customer service
 • Strong customer service skills
 • The ability to work effectively as part of a team
 • A reliable, punctual and hardworking approach to work
 • Good attention to detail
 • A flexible approach to working hours, including weekends and Bank Holidays
 • The ability to work in a fast-paced retail environment
 • Due to the location of the site, access to your own transport is essential

Desirable Experience

 • Previous experience within a retail or customer service environment
 • Experience operating tills and handling cash transactions
 • Experience working towards customer service or sales targets

Training Provided

 • Full induction programme
 • Ongoing training and development
 • Continuous support from the management team

Apply

If you are looking to build a rewarding long-term career within retail and join a well-established business offering excellent training, employee benefits and genuine opportunities for progression, apply today by clicking the link below. A member of our recruitment team will be in touch to discuss your application.

People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.

Reference: https://midlandpersonnel.uk/job/retail-assistant/ · Posted 1 hour ago · Closes 3 Sep 2026 · Listed via MIDLAND PERSONNEL LIMITED

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