Community Care Officer Level 2

Be the link between great practice, great technology and better outcomes.

Lincolnshire County Council is introducing a new Technology Enabled Care (TEC) service.

The TEC service will help adults to:

• live more independently
• stay well for longer
• get the right support at the right time

It also helps support family members and friends who provide unpaid care.

We are recruiting a Community Care Officer who will specialise in supporting assessments for Technology Enabled Care and in using data from technology to identify changes and take action earlier.

About the role

This role focuses on supporting effective use of technology in Adult Care. You will help practitioners and trusted referrers to feel confident using technology as part of their everyday work with people. You will help them to:

• understand what the TEC service offers
• know when technology may help
• talk about technology with people and families

Technology should be part of adult care conversations. This includes assessments, reviews and support planning. You will help turn technology into practical, everyday support for people.

Travel across Lincolnshire is needed. This is to support teams, partners, people and their support networks.

What you will do

You will work with:

• Adult Care teams
• the TEC strategic partner
• other professionals and partners

You will support practitioners:

• through giving information and advice
• during home visits
• in meetings with other professionals

You will play an important role in making sure the TEC service is used well.

Key parts of the role

In this role, you will:

• Support digital Social Care Ambassadors to deliver workshops for Adult Care staff and other professionals
• Help practitioners and people understand the TEC service and how to use it
• Provide support with understanding everyday technology and TEC equipment
• Support strengths‑based conversations with people and families
• Talk about technology in a clear and person‑centred way
• Use information from technology to identify when there is a change
• Help individuals, their families and professionals take action early when something changes or risks appear
• Support better decision‑making using TEC insight

Who we are looking for

You should have:

• Experience of working in Adult Care or a similar setting
• An understanding of strengths‑based practice
• The ability to explain technology in simple, clear language
• An interest in using data to support early help and prevention
• A positive and collaborative way of working

Why work with us

This role gives you the chance to help shape how technology is used in Adult Care.

Your work will:

• support people’s independence
• improve outcomes
• build confidence across the workforce

You will be part of the Innovation team. We are a small and supportive team and we are trusted to try new ways of working. We focus on practical solutions: we test ideas, learn quickly and turn them into everyday practice.

If you would like an informal discussion, please contact [email removed]

This is an 18 month fixed term contract or secondment. Please ensure your line manager is aware if you are applying for this role as a secondment opportunity.

Closing date: 16/08/26.

At Lincolnshire County Council, we believe our people are at the heart of everything we do. That’s why we offer a rewarding package designed to support your work–life balance, health and wellbeing, financial security, and career growth. Find out more about our offer to you in the attached brochure.

PLEASE NOTE: It is imperative that your personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.

Please refer to our Job Information Pack here to support you in your application.

Please be advised that this position may be subject to a criminal record check.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Please also note: once an application is submitted it is final and cannot be amended. If you withdraw your application, it cannot be reinstated and you will not be able to submit another application for that vacancy. If you have an issue with your submitted application, please contact [email removed].

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

A Smarter Working Employer

We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Our values – collaborative, adaptable, eco-conscious, supportive, and responsible – guide everything we do. We’re looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.