Plumber – AR

Job Description – Multi Skilled Operative (Plumbing)

Job Title: Multi Skilled Operative (Plumbing)
Location: Redditch, B98 7SN
Working Hours: Monday–Friday, 8:00am–4:00pm
Pay Rate: £16.62 PAYE
Vehicle: Council vehicle provided for work purposes only
Employer: Bromsgrove District Council and Redditch Borough Council

Role Overview

We are currently recruiting for a Multi Skilled Operative with a strong plumbing background to join the Housing Property Services team. The role involves carrying out responsive repairs, maintenance works, and preventative repairs across council-owned housing properties.

The successful candidate will be responsible for diagnosing faults, completing repairs right first time, and delivering a high-quality service to tenants across the borough.

This role is ideal for a qualified plumber or multi-skilled tradesperson with experience in domestic repairs, social housing, or property maintenance environments.

Key Responsibilities

• Carry out 1st and 2nd fix plumbing works across council housing properties.
• Complete responsive plumbing repairs including leaks, faulty fixtures, pipework, toilets, sinks, baths, showers, and heating-related repairs.
• Attend tenant properties, void properties, and housing maintenance jobs to diagnose and resolve repairs.
• Identify repair requirements and complete works efficiently and safely.
• Carry out a range of multi-trade maintenance tasks alongside plumbing duties where required.
• Provide a “right first time” repair service to tenants.
• Communicate professionally with residents, keeping them informed throughout the repair process.
• Ensure all work is completed to a high standard and in line with health and safety regulations.
• Maintain accurate records of materials used and ensure vehicle stock is managed correctly.
• Work independently while being supported by the Senior Tradesperson.
• Support and share knowledge with apprentices and colleagues when required.

Essential Experience & Skills

• Minimum of 2 years’ experience working within a recognised trade, ideally plumbing.
• Experience carrying out domestic plumbing repairs and maintenance.
• Ability to diagnose faults and complete repairs independently.
• Experience working within occupied properties or customer homes.
• Experience completing a range of property maintenance tasks.
• Good understanding of health and safety procedures.
• Ability to work independently with minimal supervision.
• Strong customer service and communication skills.

Desirable Experience

• Previous experience working within social housing, local authority repairs, or housing association maintenance.
• Experience with responsive repairs and void property works.
• Multi-skilled experience across additional trades such as carpentry, plastering, fencing, or general building repairs.

Qualifications

• Relevant trade qualification in plumbing or a building-related discipline (NVQ, City & Guilds, or equivalent).
• Relevant health and safety training is desirable.

Ideal Candidate Background

Suitable candidates may come from backgrounds including:

• Housing Repairs Plumber
• Maintenance Plumber
• Multi Skilled Operative
• Multi Trade Operative
• Responsive Repairs Operative
• Property Maintenance Operative
• Social Housing Maintenance Technician

Candidates should have a strong domestic plumbing background and be comfortable working independently across council-owned residential properties.