Office Administrator and Receptionist

Moorland Primary School is a nurturing, inclusive and ambitious school at the heart of its community. We are proud of our strong relationships, high expectations and unwavering commitment to ensuring every child feels safe, valued and successful.

As part of Campfire Education Trust, we benefit from a strong collaborative network of schools committed to excellence, inclusion and continuous improvement. Staff at Moorland are supported through high-quality professional development, collaboration across the Trust and opportunities to share and develop best practice alongside colleagues from other schools.

At Moorland, we recognise that every interaction contributes to a child's experience of school. Our office is often the first point of contact for families and visitors, and we believe that a warm welcome, excellent organisation and outstanding customer service are fundamental to creating a positive school community. We are committed to working in partnership with our families and ensuring that every visitor and caller experiences the caring and professional ethos that defines Moorland.

We are seeking a friendly, organised and highly professional Office Administrator to join our dedicated team. This is an exciting opportunity for someone who enjoys working with people, thrives in a busy environment and takes pride in providing an efficient and welcoming front-of-house service.

The successful candidate will play a key role in the day-to-day running of the school office, supporting pupils, families and staff while ensuring administrative systems run smoothly and efficiently. You will be the welcoming face and voice of Moorland, demonstrating professionalism, discretion and a genuine commitment to delivering excellent service. You will share our belief that every child deserves the very best and understand that the work of the school office plays an essential role in helping children feel safe, valued and ready to learn

Salary: Grade range C, point 6. Actual £21,333.12

Hours: 35 hours a week, 39 weeks a year (Term time)

Contract type: Permanent

Reporting to: School Operations Manager

Start date: September 2026

Main purpose

The administrative assistant/officer is responsible for supporting the administrative, financial and organisational processes within the school. They will also act as the initial point of contact for parents/carers, visitors and other stakeholders, so will be an ambassador for the school and embody the value, vision and ethos of the school in all interactions.

Duties and responsibilities

General administration

Update manual and computerised record/information systems

Update and maintain the school calendar

Assist with managing the school’s email inbox, ensuring the school meets its expected response times and that emails are forwarded to the relevant staff member as necessary

Manage and organise completed forms from parents and carers

Report any issues with the school’s IT systems

Organise and distribute incoming and outgoing post

Provide administrative support to staff as needed

Book training courses for all staff

Order, monitor and manage stock, ensuring best value following the school’s purchasing processes

Carry out filing, printing and photocopying. Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary

Assist with organising parents’ evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required

Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times

Attendance administration

Monitor and maintain an accurate record of pupil attendance, producing reports as necessary

Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed

Reception

Greet all visitors, parents, pupils, and contractors in a friendly and professional manner, ensuring they follow safeguarding protocols.

Answer telephone calls and respond to email and face-to-face enquiries in a timely and courteous manner.

Manage the school entry system and visitor log, issuing badges and monitoring sign-ins.

Handle deliveries and post, including distribution to staff.

Safeguarding

Control access to the school in line with the school’s safeguarding procedures, including signing in visitors, checking identification as necessary, issuing passes and notifying them of safeguarding and safety procedures

Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures

Administer the school’s filtering and monitoring system for online safety, and escalate any safeguarding concerns following the correct safeguarding procedures

Written communication

Write and send email responses that are professional and uphold the school’s vision and values

Update and distribute online and offline communications (e.g. letters, newsletters, social media posts, etc.) to parents, staff and other stakeholders

Assist with marketing and promoting the school

Other areas of responsibility

Read and follow the relevant school policies

Undertake training required to develop in the role

Ensure all duties and responsibilities are undertaken in line with the school’s health and safety policy

Contribute to the safety of children and young people and protect them from harm.

Deadline for application: Friday 14th August 2026

Interview: Monday 17th August 2026

We reserve the right to close this vacancy early should we receive the right applicant for the role, please ensure you apply as soon as possible if you are interested in this vacancy