Service Design Lead

Yorkshire Building Society (YBS) · Leeds, Yorkshire

Service Design Lead at Yorkshire Building Society (YBS), based in Leeds, Yorkshire, paying £70,000 per annum. This is a permanent role.

Salary
£70,000 per annum
Location
Leeds, Yorkshire
Contract
Permanent
Posted
5 days ago
Closes
31 Aug 2026
Sector
Retail & Customer Service

About 52% above the going rate for retail & customer service

Reference 2900621191-2

About the role

As Service Design Lead you will manage and lead the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will sets the direction for the team to ensure they fully contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels, for the YBS group click apply for full job details

Reference: 2900621191-2 · Posted 5 days ago · Closes 31 Aug 2026 · Listed via Yorkshire Building Society (YBS)

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Salary £70,000 per annum
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