Joint Equipment Loan Service (JELS) Warehouse Supervisor

JELS Warehouse Officer (Supervisor)

We are looking for an experienced and motivated individual to join our Joint Equipment Loan Service (JELS) on a 12-month fixed term basis.

This is a key leadership role supporting the delivery of vital equipment to some of the most vulnerable people in our communities.

Working closely with the Senior Team Leader, you will help ensure the efficient day-to-day running of the warehouse and delivery service, meeting performance targets and maintaining high standards of safety, service, and care.

You will support and lead a team responsible for the receipt, decontamination, repair, storage, and distribution of rehabilitation equipment, ensuring it reaches clients safely and on time.

The service supports and coordinates the provision of loan equipment to clients covering 2000 square miles of Northumberland and a population of over 331,000 people.

The role:

• Oversee and support warehouse staff, providing leadership, guidance and first-line support
• Plan, organise and monitor daily workloads, including deliveries, collections, and refurbishment
• Ensure service targets (emergency, urgent, routinedeliveriesand recycling rates) are met
• Support staff development, including training, inductions and one-to-one supervision
• Maintain equipment to required standards, including servicing, repairand PAT testing
• Ensure compliance with health & safety, infection control, and relevant regulations (PUWER/LOLER)
• Coordinate and adapt delivery routes and workloads in response to changing priorities
• Lead on audits, quality checks, and service improvements
• Deputise for the Senior Team Leader when required

You need to be dynamic, innovative, committed and passionate, with excellent communication skills and the ability to influence and challenge. Be flexible, willing to learn new skills as appropriate to the post and possess excellent time management, decision making and the necessary IT skills to use the range of packages, e.g. Word, Outlook, Excel, Oracle etc.

You should have good organisational and prioritisation skills with the ability to work under pressure. In service training will be given, as well as regular supervision and yearly appraisal.

Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.
For further information about working for NCC, please visit our website here.

Why choose us?
We have some outstanding benefits and perks to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)

To see all our excellent benefits and perks, please click here.

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Further information
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial [phone removed] 623930

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.