Delivery Manager (UKSV)

Job summary

As a Delivery Manager, you’ll be adept at delivering agile projects, breaking down barriers for your teams, developing plans and getting into the details to proactively make things happen when needed. You’ll be accountable for the effective delivery of complex, high risk products and services throughout the entire product life cycle, and have greater responsibility and accountability as the main point of escalation.

Job description

Key responsibilities:

• Facilitate Agile Ceremonies: stand-ups, planning, retrospectives, and reviews to maintain momentum and foster continuous improvement.
• Team Planning & Prioritisation: Support the team in estimating, tracking, and delivering priorities, ensuring alignment with business goals.
• Stakeholder Collaboration: Work closely with the Product Manager and technical stakeholders to understand priorities and dependencies.
• Workflow: Oversee the daily flow of work items, ensuring progression from backlog to delivery, using flow metrics where appropriate to enhance predictability and efficiency.
• Reporting & Insights: Track and report against key milestones and forecasts, providing clear visibility on team progress.
• Programme-Level Engagement: Represent the team in programme-level sessions, articulating updates, risks, and dependencies
• Risk & Issue Management: Identify and address risks promptly, ensuring mitigation plans are in place.
• Removing Blockers: Proactively address obstacles that hinder team performance and ensure a clear pathway for delivery.
• Continuous Improvement: Drive team maturity in agile delivery practices, fostering a culture of learning and adaptation
• Cross-Team Dependencies: Understand and manage dependencies with other teams and work streams across the programme.
• Ensure smooth integration and alignment of delivery plans.

Person specification

We are looking for an enthusiastic and self-motivated individual with a passion for people and delivery.

• Experienced Delivery Manager with proven background in running cross functional agile delivery teams.
• Extensive experience of Agile methodologies including SCRUM, Kanban.
• Experience of leading teams delivering solutions as part of a wider programme of delivery.
• Evidence of communicating effectively across the wider organisation, understanding differing stakeholders for example technical/non-technical and political boundaries.
• Expertise in facilitating agile ceremonies and team collaboration.
• Ability to manage priorities, dependencies, and risks effectively.
• Extensive background in providing accurate, timely information on progress, resourcing, and impediments to allow informed decision making
• Excellent stakeholder management and communication skills.
• Ability to Influence, both inside the Digital, Data and Technology department, and across the organisation.
• A passion for continuous improvement and agile best practices.

Experience and Attributes

• Coaching and mentoring multi-disciplinary teams and/or stakeholders.
• Ability to manage ambiguity and prioritise effectively on large-scale projects

Essential Criteria:

• Evidence of delivering medium-large high-quality digital products.
• Proven experience of Delivery Management using Agile techniques.
• Demonstrable ability to balance multiple priorities on large-scale, high-visibility projects.
• Proven experience challenging and removing barriers to effective delivery.
• Proven experience working with multidisciplinary teams.
• Evidence of strong negotiation and influencing skills with stakeholders and partners.

Desirable criteria:

• Demonstrable knowledge of the public sector and government processes.
• A recognised project or programme management qualification (e.g. PMP, SCRUM Master, Prince2, MSP etc.) or equivalent qualification.

Additional information:

Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace
• Changing and Improving

We only ask for evidence of these behaviours on your application form:

• Making Effective Decisions
• Communicating and Influencing

Benefits

Alongside your salary of £43,760, Cabinet Office contributes £12,677 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Application process

At the sift stage you will be assessed on the Behaviours and Experienceelements of the Success Profiles.

You will be asked to provide a 250-word statement on the Behaviours Making Effective Decisions and Communicating and Influencing.

To assess experience you will be asked to provide a 500-word personal statement and a name-blind (anonymous) CV as part of the application process.

Please detail your experience relevant to the role and carefully consider the criteria listed in the person specification.

A personal statement should provide a summary of your skills and achievements to show that you have the relevant experience, skills and attributes required for the role.

In the CV you will need to provide details of your: Job history.

If we receive a large number of applications, we may begin with an initial review of the Personal Statement. Candidates who pass this stage could advance to a full review or be progressed to the interview stage.

Selection process

At interview, you will be assessed on the Behaviours and Experience elements of the Success Profiles.

The Behaviours being