Complex Healthcare Assistant

Salary: 15 per hour

Complex Care Assistant – Newport, Shropshire

Up to £15.00 per Hour + Holiday Pay | Paid Mileage | Paid Shadow Shifts

Full-Time | 12-Hour Day & Night Shifts | Immediate Start Available

Are you an experienced Care Assistant looking for a rewarding role where you can truly make a difference?

Secure Healthcare Solutions is seeking a dedicated and compassionate Complex Care Assistant to support a service user in their own home in the Newport, Shropshire area. This is an excellent opportunity to develop your clinical skills while working within a supportive team that genuinely values its staff.

Why Join Secure Healthcare Solutions?

At Secure Healthcare Solutions, we specialise in delivering high-quality complex care to adults and children in their own homes. Our experienced operational and clinical teams provide ongoing training, support, and guidance, ensuring you have everything you need to provide outstanding care and grow your career.

What We Offer

•  Competitive pay rate of up to £15.00 per hour (holiday pay accrued separately)
• Paid mileage at 40p per mile (up to 40 miles)
• Paid shadow shifts
• Specialist clinical training and ongoing support
• Full company uniform provided
•  NVQ opportunities and funded development
•  Refer-a-Friend scheme
• Excellent career progression opportunities
• Supportive management and clinical team

About the Role

You will be providing person-centred care and support to a service user within their own home, helping them maintain their independence, dignity, and quality of life.

This role involves working a rolling rota of 12-hour day and night shifts, so flexibility and commitment are essential.

Experience Required

The successful candidate should have experience supporting individuals with:

• NG Tube care
• Functional Neurological Disorder (FND)
• Non-Epileptic Seizures
• CRPS (Complex Regional Pain Syndrome)
• Medication administration
• Buccal Midazolam administration

Key Responsibilities

As a Complex Care Assistant, you will:

• Deliver high-quality personal care with dignity and respect
• Provide clinical support under the guidance of our Clinical Lead
• Support with nutrition and hydration needs
• Administer and support medication requirements
• Assist with daily living activities and light household duties
• Monitor and report any changes in the service user's health and wellbeing
• Maintain accurate records and documentation
• Liaise effectively with management and healthcare professionals
• Attend team meetings, supervisions, and training sessions
• Adhere to company policies and best practice standards at all times

What We're Looking For

We're looking for someone who is:

• Caring, compassionate, and reliable
• Passionate about delivering exceptional care
• Confident working independently and as part of a team
• Professional and committed to providing person-centred support
• Flexible and able to commit to a rolling rota

Preferred Qualifications & Experience

• Minimum 1 year's experience in Complex Care
• Experience with PEG feeding
• Experience supporting individuals with epilepsy/seizure management
• Catheter care experience
• Full UK Driving Licence preferred

Important Information

Due to the personal care needs and preferences of the service user, this specific role is available to female care assistants only. This request is made by the service user and is permitted under the Equality Act 2010. It does not reflect the views or recruitment practices of Secure Healthcare Solutions, which is committed to equality, diversity, and inclusion.

Join Secure Healthcare Solutions and build a rewarding career while making a genuine difference every day. Apply today.

For more information please call Gemma on [phone removed] or send an email to [email removed]