Debt & Cancellation Agents

Salary £24,500 BONUS £350 – £400 Per month Our client is an independent insurance intermediary wholly owned by a senior management team with over 50 years’ experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.  They are looking for 2 Debt and Cancellation agents to join their busy team This role will include shift work between 8.30am – 7pm Monday to Friday, 9am – 1pm Saturday (1 in 3).

The Role

• Maintaining  client finance agreements
• Dealing with internal/external telephone communications within FCA guidelines
• Pursuing unpaid balances
• Responsible for transferring customer Data securely to the external debt recovery agency
• Responsible for liaising with customers regarding  cancellation of policies with the view of retaining the business.
• Be confident in speaking to internal and external stakeholders in a professional and courteous manner at all times.

Please get in touch with the team on [phone removed] or submit your CV using the link below