Customer Service Representative

Are you an organised, detail-oriented administrator looking to step into a rewarding role with a industry leader? On behalf of our client we are seeking a proactive Customer Care Representative to join their supportive onsite team in Basingstoke. If you thrive in a fast-paced environment where your communication skills and initiative make a daily impact, this is the perfect opportunity to grow your career with a world-class employer.

Job Title: Customer Care Representative

Location: Basingstoke (Onsite)

Pay Rate: £15.00 per hour

Working Hours: 37.5 hours per week (Mon-Thurs 9:00-17:00, Fri 9:00-15:30)

Contract Duration: Fixed-Term through to 30/04/2027

As a Customer Care Representative, you will act as a central hub for communication and administrative operations across the office:

• Executing core administrative tasks, including maintaining record management systems, ordering supplies, and handling basic bookkeeping work.

• Drafting and preparing essential business documents such as invoices, reports, memos, financial statements, and letters.

• Managing corporate records by filing, organising, and retrieving documentation as needed.

• Sorting and distributing all incoming communication, including emails and faxes, and drafting professional responses to standard inquiries.

To excel in this position, you will need to bring:

• Experience: 2 to 4 years of proven experience in administrative or customer service environments.

• Education: High School Diploma or GED required.

• Technical Proficiency: Solid experience using core computer software, including Microsoft Word, Excel, and PowerPoint.

• Key Skills: Excellent verbal and written communication skills, combined with strong interpersonal and customer service capabilities.

• Work Ethic: Strong time-management skills with the ability to prioritise tasks, work independently, and maintain strict confidentiality.

If you are ready to bring your administrative expertise to a world-leading team, apply today for immediate consideration!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

skills

adaptability

qualifications

NVQ Certificate/Diploma in Customer Service

education

secondary school