Materials Administrator

Brook Street Recruitment is recruiting on behalf of our Belfast client for a Materials Administrator / Controller to join their team on a full-time, permanent basis.

The Role

Reporting to the Lead Material Planner, you will support the management of customer contracts and long-term agreements, ensuring excellent service delivery while procuring and managing inventory in line with customer forecasts and business requirements.

Key Responsibilities

Forecasting & Inventory Management

• Process customer forecasts and liaise with purchasing on material requirements.
• Monitor stock levels and analyse forecast versus actual usage.
• Identify forecast discrepancies and challenge slow or non-moving stock where appropriate.
• Maintain inventory in line with customer demand, lead times, and contractual commitments.
• Resolve supply gaps and support continuity of supply.

Order & Supply Chain Coordination

• Progress customer orders and provide regular updates to internal teams.
• Monitor incoming stock and communicate potential delays proactively.
• Obtain supplier quotations and pricing for materials and spot purchases.

Customer Service & Account Support

• Respond promptly to customer enquiries.
• Maintain accurate CRM records.
• Provide account cover during colleague absences.
• Attend customer meetings when required.
• Develop product knowledge to maximise customer opportunities and identify areas for added value.

Reporting & Data Management

• Analyse delivery performance and issue reports to internal and external stakeholders.
• Create and monitor KPIs and support month-end reporting activities.
• Maintain customer part and pricing databases.

Team Support

• Collaborate closely with colleagues to resolve day-to-day issues.
• Support team members during periods of increased workload.

Essential Criteria

• GCSEs/A-Levels (or equivalent).
• Strong Microsoft Office skills, particularly Outlook and Excel.
• Excellent analytical, organisational, and numerical skills.
• Strong IT skills and attention to detail.
• Ability to produce accurate reports and work to a high degree of precision.
• Good commercial awareness and customer relationship skills.
• Ability to work independently, prioritise workload, and meet deadlines.
• Strong communication and teamwork skills.

Hours - Monday to Friday, 8:30am - 5:00pm

Salary - £28,000
To apply, please send your CV to Colleen Farquharson via the apply link.

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Brook Street NMR is acting as an Employment Agency in relation to this vacancy.