Credit Controller

An excellent opportunity has arisen for an experienced Credit Controller with an expanding and successful organisation within the energy sector. This Credit Controller position is based onsite in Ware and offers the chance to join a small, supportive Credit Control team.

As Credit Controller, you will be responsible for managing outstanding debt across a portfolio with a particular focus on domestic accounts. Key responsibilities will include:

• Contacting customers by phone to chase outstanding debt
• Investigating individual customer accounts to resolve billing queries
• Supporting customers to better understand and manage their energy accounts
• Setting up payment plans and Direct Debits to manage ongoing usage and existing debt
• Liaising with internal teams and providing regular updates and reports
• Working independently while contributing to a small, close-knit Credit Control team

Benefits

• 25 days annual leave plus bank holidays
• WPA health insurance
• Pension scheme
• Supportive team environment within a growing, values-led business

About You

To be successful in this Credit Controller position, you will need proven experience within Credit Control and the confidence to manage sensitive customer conversations professionally and effectively.

The ideal candidate will have:

• Previous Credit Control experience (essential)
• Utilities or energy sector experience (desirable)
• Strong Maths and English skills
• Good customer service skills
• Strong Excel skills
• A proactive, tenacious and self-motivated approach
• The ability to work independently and as part of a small team

If you're interested in joining a growing, successful and friendly team as a Credit Controller please apply today!

Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

experience

qbe

skills

credit analyst,credit risk,erp experience (sap, oracle, jde),excel