Junior IT Service Desk Analyst
The Newcastle upon Tyne Hospitals NHS Foundation Trust
DIVERSEJOBSMATTER LIMITED · London, London
L2 Engineer - DBS Cleared at DIVERSEJOBSMATTER LIMITED, based in London, London. This is a permanent role.
Reference https://diversejobsmatter.co.uk/job/25775933/l2-engineer-dbs-cleared/
2nd Line Support Engineer - DBS REQUIRED
3 months, extension possible
Dulwich, on-site
160 per day, Inside IR35
Tasks detailed below, start date is as early as next week. Must be DBS Cleared.
Your Responsibilities
Resolve onsite IT incidents & service requests
Own tickets end-to-end (or escalate appropriately)
Work to SLAs, prioritising effectively
Create clear documentation & knowledge articles where missing
Support classroom technology (AV, projectors, interactive boards)
Ensure classrooms are "lesson-ready" daily
Support staff devices and shared/student devices
Understand safeguarding, filtering, and usage concerns a benefit
Act as the "face of IT" - build strong relationships with staff and leadership
Be visible, approachable, and responsive - not reactive only; be a team player to support other colleagues in IT where you can
Demonstrate ownership, initiative, and accountability
Reference: https://diversejobsmatter.co.uk/job/25775933/l2-engineer-dbs-cleared/ · Posted 6 days ago · Closes 29 Aug 2026 · Listed via DIVERSEJOBSMATTER LIMITED
This role is listed via DIVERSEJOBSMATTER LIMITED. Applications are handled on the employer's site.
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