Assistant Digital Analyst

BSNI are working with Belfast City Council to recruit a Assistant Digital Analyst – IT. This role is temporary.

Job title
Assistant Digital Analyst – IT
Employment type
Temporary
Number of people required
1
Target start date
10 Aug 2026
Duration
6 Weeks

Hours per week
37

Rate
PAYE: £17.18 per hour

Job location
9-21 Adelaide Street, Belfast, Antrim, BT2 8GD, United Kingdom

Main purpose of job

To be responsible to the relevant Senior Digital Analyst or Digital Analyst for assisting with work associated with the development, implementation and support of IS/IT solutions and the delivery of same to agreed time, budget and performance standards.

Summary of responsibilities and personal duties

Undertake work in one or more of the following areas:-

Desktop support;
Service desk support;
Network administration and support;
Training;
Software development;
Cloud service and Server administration;
Database administration;
Cyber security activity;
Package acquisition and implementation;
Post implementation supportand,
System configuration and security
Contribute to or draw up work plans for assigned work as directed.
Keep detailed records of own time and assist with performance monitoring and targeting to ensure the delivery of work to quality, time and budget.
Develop skills in planning, designing, preparing and producing documentation to support the promotion, use and maintenance of information systems.
Develop and maintain information systems skills and knowledge.
Ensure all work is carried out in accordance with organisational standards and procedures.
Assist customers with IS/IT needs at a wide variety of council sites.
To undertake the duties of the post in such a way as to enhance and protect the reputation and public profile of the council..
Assist in the provision of support services relating to specific application systems to both customers and service delivery functions, including computer operations and service desk.

Assist in planning, designing, preparing and producing documentation to support the promotion, use and maintenance of information systems.
Motivate and manage any staff, that may be assigned to the post holder to ensure effective service delivery and to be responsible for reviewing and implementing a proper staff training and development programme.
Participate in all induction and in-service training provided by Belfast City Council and in the induction and support of all newly appointed staff and other human resource management policies and procedures, as appropriate, including, absence management, disciplinary and grievance procedure.
Participate as directed in the Council�s recruitment and selection procedures.
Act in accordance with the council and departmental policies and procedures including customer care, equal opportunities, health and safety, safeguarding and any pertinent legislation.
Undertake the duties in such a way as to enhance and protect the reputation and public profile of the council.
Undertake such other relevant duties as may from time to time be required.
This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve.  Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description but which are commensurate with the role.

Please note that the focus of these posts are primarily in the area of Cyber Security Support OR Server support.

Essential criteria

Qualifications and experience

Applicants must, as at the closing date for receipt of application forms:

have five GCSEs (Grades A-C) including English, or equivalent qualifications;

and either

have undertaken a training and development programme for candidates with 2nd level qualifications, designed to prepare attendees for a career in ICT or
(a) be able to demonstrate on the application form, by providing personal and specific examples, that they have at least one year�s relevant experience in information systems and technology.
General Information

There are currently 2 positions available within �Cloud service and Server administration� and �Cyber security activity�.

Cloud service and Server administration

This role involves hardware support, operating system support and administration of backup environment for servers hosted on and off premises.

Cyber security activity

This role involves hardware support, administration of security applications and systems including firewalls.

Special skills and attributes

Applicants must be able to demonstrate evidence of the following skills and attributes which may be tested at interview:

Communication skills; the ability to communicate clearly, in oral and written form, in a variety of situations and contribute positively to meetings and discussions.

Customer care skills; the ability to deal with customers in a professional manner and to have an understanding of customer care principles and practice with the ability to provide advice and information to a variety of people.

Organisational skills; the ability to work to agreed time and targets to achieve objectives and the ability to work with varied or conflicting priorities.

Analytical skills; the ability to adapt to new ideas and circumstances while working under pressure or to tight deadlines.

Decision making skills. the ability to make operational decisions that may affect others and which contribute to the achievement of operational objectives.

Team working skills; the ability to work co-operatively and supportively with colleagues contributing to the success of the team and achievement of objectives.

Information technology skills:  the ability to operate a range of standard office IT programmes but understand how networking and telephony can increase business efficiency.

Technical knowledge: the ability to develop, implement and support IT solutions and to offer effective technicalassistance.

Short-listing criteria

In addition to the above qualifications and experience, Belfast City Council reserves the right to short-list only those applicants who, as at the closing date for receipt of application forms:

In the first instance, (b) can demonstrate on the application form, by providing personal and specific examples, that they have at least one years relevant experience providing server system configuration or cyber security support to a range of stakeholders to ensure effective IT provision; and
in the second instance, have a third level qualification in a relevant IT-related discipline.

For further information contact Jessica on [phone removed]

BSNI are an acting recruitment agency.