Credit Controller

Credit Controller – Southport – 12 Month Fixed-Term Contract – £26,500 per annum

Forrest Recruitment are seeking a Credit Controller to join a well-established and highly successful organisation based in Southport. This is an excellent opportunity to join a thriving business with a strong reputation within its sector, offering a supportive working environment and excellent employee benefits.

Working as part of a busy finance team, you will be responsible for managing customer accounts, maintaining effective credit control procedures and ensuring timely collection of outstanding debt. Following successful completion of probation, this role offers hybrid working with 3 days in the office and 2 days working from home.

Your duties will include:

• Providing invoices, credit notes and customer statements.
• Following company credit control procedures to minimise bad debt.
• Monitoring customer credit limits and spend, obtaining credit reports when required.
• Liaising with internal departments and external customers to resolve account queries.
• Agreeing and monitoring customer payment plans.
• Producing aged debt reports and proactively chasing overdue payments via telephone and email.
• Taking customer card payments.
• Following company procedures regarding business closures, insolvencies, administrations and legal transfers.
• Processing new account applications and carrying out credit checks.
• Reconciling customer accounts and investigating discrepancies.
• Chasing remittances and monitoring shared inboxes.
• Processing direct debit mandates and related documentation.
• Providing cover for colleagues during periods of annual leave.
• Using various in-house systems alongside Microsoft Office and Microsoft Teams.

Working hours:

• Monday to Friday
• Full-time hours
• Hybrid working available upon successful completion of probation (3 days office / 2 days home)

Company Benefits:

• 25 days holiday plus Bank Holidays.
• Option to purchase additional annual leave.
• Company pension scheme with employer contributions.
• Life assurance cover.
• Healthcare cash plan including access to a digital GP.
• Employee Assistance Programme and confidential counselling support.
• High street discounts across retail, travel, technology, food and leisure.
• Access to earned wages before payday.
• Optional dental and critical illness cover.

The successful candidate will possess excellent communication and customer service skills, with the ability to work independently and as part of a team. Strong organisational skills, attention to detail and the ability to work to deadlines are essential. Intermediate Microsoft Excel skills are required, and previous credit control experience would be advantageous but is not essential.

For further information about this opportunity, please call Leanne or Rhiannon at Forrest Recruitment for a confidential discussion on [phone removed]. Alternatively, please forward your CV for immediate consideration.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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