Admin Officer

Location: Peterborough (Fully Office Based)
Pay Rate: £12.86 per hour, increasing to £13.25 after 12 weeks
Working Hours: Full Time, Monday to Friday, 9:00am - 5:00pm (37 hours per week)

Are you looking for an exciting opportunity to gain experience within the Public Sector? We are currently recruiting on behalf of HMCTS Peterborough for a Full Time Temporary Admin Officer to join their busy team.

As an Admin Officer, you will play a key role in supporting the day-to-day running of the court, ensuring cases progress efficiently through the justice system while providing excellent administrative support. This is a temporary position with a strong possibility of extension.

Key Responsibilities

• Progress cases through the Court/Tribunal system and provide support across HMCTS functions.
• Input and update information accurately on internal systems.
• Handle inbound and outbound telephone calls, responding to enquiries from court users, legal professionals and the judiciary.
• Prepare court papers and case files.
• Create, update and maintain accurate records.
• Manage email correspondence and general administrative duties.
• Book, prepare and organise meeting rooms.
• Resolve queries by following HMCTS guidance and procedures.

Court Ushering Duties (Approximately 10% of the role)

As part of this position, you will also support the court as an Usher when required. Duties include:

• Preparing courtrooms before hearings.
• Greeting and directing court users, witnesses, legal representatives and members of the public.
• Calling cases into the courtroom and ensuring hearings run smoothly.
• Escorting parties to the correct courtrooms or waiting areas.
• Providing general assistance to judges and court staff during hearings.
• Ensuring courtrooms remain organised, secure and ready for use.

Requirements

• Previous administration experience.
• Experience using Microsoft Office applications, including Outlook, with confidence managing email inboxes.
• Excellent communication and customer service skills.
• Strong IT and computer skills.
• Ability to manage a high workload and prioritise tasks effectively.
• Excellent organisational and time management skills.
• High attention to detail.
• Adaptable with the ability to work in a fast-paced environment.

Benefits

• Pay Rate: £12.86 per hour, increasing to £13.25 after 12 weeks
• Weekly pay.
• Holiday entitlement.
• Access to a pension scheme.
• Kitchen and quiet areas for break times.
• Opportunity to gain valuable Public Sector experience.
• Potential for contract extension.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.