Housing Benefits Assessor
Vox Network Consultants · North West London, Greater London
Housing Benefits Assessor at Vox Network Consultants, based in North West London, Greater London, paying £27.92 per hour. This is a contract role with hybrid working.
- Salary
- £27.92 per hour
- Location
- North West London, Greater London · Hybrid
- Contract
- Contract
- Posted
- 2 weeks ago
- Closes
- 26 Aug 2026
- Sector
- Lecturer
13% below the typical rate for lecturer
Reference V85103959
About the role
Mainly remote
Office attenance every 3 months
Rate: £27.92 per hour (Umbrella)
Contract: Temporary Ongoing Contract
We are currently recruiting for an experienced Housing Benefits Officer to join a council based in North West London on a hybrid working basis.
This is an excellent opportunity for a candidate with strong knowledge of Housing Benefits and Council Tax Reduction legislation to join a busy revenues and benefits team within a Local Authority environment.
Key Responsibilities
- Assess and process Housing Benefit and Council Tax Reduction claims accurately and efficiently
- Manage new claims, changes in circumstances, overpayments, and appeals
- Ensure all assessments are completed in line with current legislation and council policies
- Handle customer enquiries and provide advice on benefit entitlement
- Maintain accurate case records and update systems accordingly
- Liaise with internal departments and external agencies where required
- Support the team in achieving performance targets and service standards
- Previous experience working as a Housing Benefits Officer or Benefits Assessor within a Local Authority
- Strong working knowledge of Housing Benefit and Council Tax Reduction regulations
- Experience using benefits systems within a council environment
- Excellent attention to detail and organisational skills
- Strong communication and customer service abilities
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Reference: V85103959 · Posted 2 weeks ago · Closes 26 Aug 2026 · Listed via Vox Network Consultants
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