Operations Coordinator

This is initially for 6 months however possibility this could be extended. Working hybrid after period of training in the Bracknell office so must live within reasonable distance. Some previous office experience required however full training given on their systems. Great company, busy office.

To provide administrative service support and to follow standardized company procedures, to assist in the day-to-day tasks and to ensure customers receive a timely and efficient response to queries.

Duties and responsibilities include:

• Providing operations administrative support
• Raising Job tickets on the system
• Raising POs on the system.
• Assist in resolving internal PO issues.
• Raising invoicing checklists and credit note requests and ensuring the appropriate approvals are received.
• Monthly review meeting to assist with AR collections by supplying necessary documents to existing customers.
• Inputting engineers’ hours based on weekly time sheets.
• Uploading Maintenance renewals quotations to salesforce.
• Liaising with the wider Service team to resolve any internal and external queries.
• General administration duties as defined by Line Manager

Requirements for Ideal Candidate:

The role entails a high degree of organisation and accurate data-entry skills. The ideal candidate will be logical, methodical, and conscientious. They should possess:

• Excellent organizational skills while under pressure and within tight timescales (to include time management, the ability to multi-task, the ability to prioritize and efficient office management)
• Excellent interpersonal & communication skills
• Assertiveness, pro-activeness and resourcefulness when problem-solving
• Tact and diplomacy
• A good standard of education is required in terms of numeracy & literacy.
• Computer literacy especially excel, word, outlook.
• Have previous experience within an office environment.
• Be able to work on own initiative.
• Have general internet knowledge, zoom, teams.v