Facility Access Controller/ Front of House (9m FTC)

We are seeking a dedicated and personable Facility Access Controller/Front of House for a 9-month fixed-term contract. In this pivotal role, you will be the first point of contact for visitors, ensuring a warm and professional welcome. Your responsibilities will include managing the reception area, overseeing visitor access, and maintaining security protocols. You will coordinate with various departments to facilitate smooth operations, handle inquiries, and provide information about our services and facilities. An essential part of your role will be to monitor access control systems, ensuring that all visitors comply with safety procedures.

The ideal candidate will possess strong communication skills and a customer-centric attitude, with the ability to remain calm and composed in high-pressure situations. You should have prior experience in a front-of-house or reception role, demonstrating proficiency in handling administrative tasks and managing visitor interactions. Attention to detail and a proactive approach to problem-solving are crucial, as you will be responsible for maintaining accurate visitor logs and assisting with emergency procedures when necessary. Familiarity with security systems and protocols is preferred. Join our team and contribute to creating a safe and welcoming environment for all who enter our facility.