Client Leadership Account Director - top independent media agency

PIVOTAL LONDON LTD · London, London

Client Leadership Account Director - top independent media agency at PIVOTAL LONDON LTD, based in London, London, paying £64,000 per annum. This is a permanent role with hybrid working.

Salary
£64,000 per annum
Location
London, London · Hybrid
Contract
Permanent
Posted
1 month ago
Closes
30 Sep 2026
Sector
Business Development

About 20% above the going rate for business development

Reference https://www.pivotallondon.co.uk/job/client-leadership-account-director-top-indep

About the role

Salary – up to £64k depending upon experience

London | Hybrid | Media Agency

 

One of the UK’s leading independent media agencies, which combine data and creativity to deliver award winning campaigns, are looking for a Client Leadership Account Director to join its talented team and lead two high-profile UK clients.

With over four decades of success, they continue to challenge the status quo, partnering with some of the UK's best-known brands across a wide range of sectors. They offer genuine career progression, award-winning learning and development, and a collaborative culture where innovation is encouraged.

The agency is also recognised for its commitment to sustainability, employee wellbeing and creating an inclusive workplace where people can do their best work.

 

The role:

Working closely with senior leadership, you'll oversee the delivery of exceptional client service while driving commercial growth and campaign effectiveness. You'll also play an important role in new business pitches and contribute to the development of the wider client leadership team.

You will be:

  • Leading the day-to-day relationship with two flagship client accounts, acting as a trusted senior contact.
  • Deliver outstanding client service while identifying opportunities to grow account revenue.
  • Coordinate planning, strategy and campaign delivery across multiple teams and disciplines.
  • Ensure media recommendations are insight-driven, commercially effective and aligned to client objectives.
  • Oversee campaign reporting, measurement frameworks and performance reviews.
  • Work closely with planning, strategy, operations and investment teams to ensure seamless campaign execution.
  • Contribute to agency new business pitches and support successful onboarding of new clients.
  • Coach and mentor junior team members, with increasing line management responsibility.
  • Help shape best practice and contribute to wider agency initiatives within the Client Leadership function.

 

Your profile:

You'll already be working within a media agency and be confident managing senior client relationships across integrated media campaigns.

  • 5+ years’ experience in a client-facing media agency role.
  • Strong knowledge of media planning across all channels, with particular strength in digital media.
  • Proven client and stakeholder management experience.
  • Excellent presentation and communication skills.
  • Experience using media planning systems and audience research tools.
  • Strong organisational skills, with the ability to manage multiple campaigns simultaneously.
  • A good understanding of campaign effectiveness and measurement frameworks.
  • The ability to inspire colleagues and build strong cross-functional relationships.

 

If you're looking for a role where you can lead major client relationships, influence strategic media thinking and accelerate your career within one of the UK's most respected independent agencies please apply today to find out more.

Reference: https://www.pivotallondon.co.uk/job/client-leadership-account-director-top-indep · Posted 1 month ago · Closes 30 Sep 2026 · Listed via PIVOTAL LONDON LTD

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