Head of Soft Services

We are seeking an experienced and dynamic Head of Soft Services to lead the operational management of our soft services division. In this pivotal role, you will be responsible for overseeing various services including cleaning, security, maintenance, and landscaping. Your primary objective will be to ensure these services meet our high standards of quality, efficiency, and customer satisfaction. You will take charge of strategic planning and execution, developing and implementing best practices that enhance service delivery while adhering to budgetary constraints. Additionally, you will be responsible for managing a diverse team, fostering a culture of excellence, and maintaining strong relationships with stakeholders and clients.

The ideal candidate will possess a proven track record in facilities management or a similar field, with a minimum of 5 years in a leadership position. Strong knowledge of soft services operations, health and safety regulations, and service management frameworks is essential. You should demonstrate exceptional leadership and communication skills, with the ability to motivate teams and drive performance. Proficiency in budget management and resource allocation, alongside analytical skills to assess service effectiveness, will be critical. A relevant degree or certification in facilities management, business administration, or a related discipline is preferred. If you are passionate about delivering outstanding service and leading a high-performing team, we invite you to apply for this exciting opportunity.