Communications, Marketing and Engagement Officer

Focused on being part of a team. Are you a creative communicator who can turn complex ideas into clear, engaging stories that people connect with? Do you want to play a key role in improving outcomes for babies, children, young people and families? We’re looking for a Communications, Marketing and Engagement Officer to join our Strategic Programmes team, supporting major transformation programmes including Families First Partnership Programme and Best Start Family Hubs. This is an exciting opportunity to shape how we communicate change, engage communities and ensure voices are heard at the heart of service improvement. About the role: You’ll support the planning and delivery of communications and engagement activity that helps colleagues, partners and residents understand and contribute to key programmes. This includes:

1. • Developing clear, accessible content across digital and print channels
   • Supporting campaigns, launches, consultations and engagement events
   • Translating complex policy and service changes into meaningful messages
   • Working closely with programme teams, corporate communications and partners
   • Using insight and feedback to review and improve communications activity
   • Ensuring communications reflect the voices and experiences of diverse communities

   What we’re looking for

   We’re looking for someone who brings strong communication skills alongside creativity and organisation. You will have:

   • Experience delivering communications, campaigns or engagement activity
   • Ability to turn complex information into clear, audience-focused content
   • Strong writing and editing skills across formats (e.g. briefings, web, campaigns)
   • Experience supporting events, workshops or stakeholder engagement activity
   • Excellent organisational skills and ability to manage competing priorities
   • Strong interpersonal skills and ability to build relationships with a range of stakeholders
   • Experience using insight and feedback to improve communications
   • A commitment to inclusive, accessible communication and understanding diverse communities

   About the team

   You’ll join the Strategic Programmes and Strategy service within Children and Young People, working as part of the Family Hubs / Quality and Improvement teams.

   You will report to the Strategy and Change Delivery Lead and work closely with other programme leads, service managers and corporate communications colleagues.

   Our work is focused on improving services and outcomes for children and families, delivering major reforms through partnership working and co-design. This role plays a key part in making sure our communications are clear, inclusive and centred on the people we serve.

   If you're ready to bring your passion and expertise to a dynamic team, apply today! Take the lead in shaping the future of children’s services transformation with us. Your journey to making a significant impact starts here!

   For further information or an informal conversation, please contact:

   Name and Job Title: Sharlynne Abramsamadu, Strategy and Change Delivery Lead
   Email: [email removed]

   Note to Recruitment Agencies

   We kindly ask that recruitment agencies do not contact us regarding this vacancy. We are managing the recruitment process internally and will reach out directly should we require external support. Thank you for your understanding.

Benefits

Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t be clearer: we serve. It’s in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Together we can change the future.

We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive. 

To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about. 

Our offer to you We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include:

• Up to 31 days leave per year, increasing to 36 days after five years of local government service
• A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week
• Learning and development opportunities to maximise your potential
• Competitive pay and a commitment to paying all staff the London Living Wage at minimum
• Excellent local government pension scheme
• Cycle to Work scheme and discounted gym memberships
• Local discounts from restaurants, shops, health and beauty therapists, and more!

Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised. Workforce Equality, Equity, Diversity and Inclusion Statement We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination.

We maintain a zero-tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act, including but not limited to race, disability, sexual orientation, sex, religion and belief, age, gender reassignment, marriage and civil partnership, pregnancy, and maternity. Any incidents of discrimination will be promptly investigated and addressed in line with our HR policies to ensure a safe and inclusive environment for all colleagues.

We use data to identify and address disparities, ensuring that our policies and practices are transparent and impactful in promoting a diverse representation of backgrounds and perspectives at all levels of the organisation. We look at inequality through an intersectional lens, recognising that different aspects of someone’s identity can combine to create unique experiences of discrimination and disadvantage.

We know that advancing diversity and inclusion is a continuous journey, and we must listen to our colleagues and learn where we can further improve. We work closely with our Colleague Forums and Trade Unions, supported by active allies from our Corporate Management Team, to monitor and evaluate our practices, identify barriers, and empower colleagues to promote equality and inclusion in the workplace.

Every one of us has a role to play in making Islington Council a truly inclusive workplace. By living out our CARE (collaborative, ambitious, resourceful, and empowering) values every day and embedding the principles of equality, equity, diversity,