Contract Data Controller

Job summary

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government’s office estate.

We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team.

Representing the best covenant in the UK – His Majesty’s Government – we are leading significant transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme. We are also delivering cost- effective property services such as asset management, lifecycle replacement and workplace services.

Innovation and progress underpin our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. Our four core values are at the heart of everything we do. They shape our culture and guide how we work, lead and grow together:

• Striving for excellence - We always aim to deliver great results
• Empowering through respect - We insist on fair treatment for all, always
• Acting with integrity - We consistently do the right thing
• Succeeding together - We rely on each other to achieve success

The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do.

To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.

Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.

Job description

Key Responsibilities

The Contract Lifecycle Management (CLM) team is entering an exciting phase of operational maturity. Following a comprehensive review of our core workflows, we are recruiting a Contract Data Controller to own, embed, and continuously optimise our newly refined end-to-end contract management processes within Workplace Services.

The successful candidate will play a pivotal role in ensuring these processes drive efficiency, reduce risk, and remain scalable. You will act as the team’s process champion, translating high-level process architecture into daily operational success, managing key stakeholder relationships, and ensuring compliance across the lifecycle.

The Contract Data Controller role is a pivotal position within the Workplace Service’s Contract Lifecycle Management (CLM) Team. Reporting to and supporting the management of contract delivery. The post holder will be one of the first points of contact for customers, suppliers and GPA stakeholders across the UK for any interactions managed through the CLM team.

• Any other reasonable and authorised request to support business needs.

This is an excellent time to join GPA, and play a crucial role in contributing to a priority agenda.

Person specification

We are looking for a proactive, highly organised, and analytical professional who thrives in structured yet evolving environments. A self-starter, capable of working autonomously to drive processes forward, but possesses the interpersonal savvy to manage complex stakeholder relationships.

• Autonomous & Self-Motivated: Comfortable taking full ownership of the digital platform, contract registers, and daily processes with minimal supervision.
• Dynamic & Adaptable: As this team is newly formed and evolving, the ideal candidate must embrace ambiguity and welcome an expanding remit rather than fearing a change in scope.
• Meticulous & Detail-Oriented: Attention to detail is critical, being able to accurately and consistently execute and oversee tasks, and identifying errors.
• Assertive yet Diplomatic Communicator: Capable of leading reconciliation sessions and governance meetings. They can firmly hold external suppliers to account regarding documentation while maintaining collaborative, professional relationships.
• Continuous Improvement Mindset: Possesses a "lean" outlook, someone who naturally identifies bottlenecks, asks "is there a better way to do this?" and proactively pitches practical solutions.
• Must be willing and able to travel to deliver the duties and attend management meetings visiting sites not easily accessible by public transport.

Experience & Technical Skills

Essential criteria:

• Government Commercial Function (GCF) – Contract Management Capability Programme (CMCP) Foundation Level or a willingness to work towards accreditation.
• Strict attention to detail.
• Digital Platform Proficiency. e.g., Experience with enterprise IWMS solutions (i.e. Planon, IBM TRIRIGA, or Archibus).

Desirable criteria:

• Facilities management experience
• Previous experience within the Civil Service or a wider public sector body is desirable, particularly an understanding of public commercial principles.

Qualifications and Accreditations

Essential criteria:

• Project and Change Management (e.g., PRINCE2, AgilePM, APM)

Desirable criteria:

• Government Commercial Function (GCF) – Contract Management Capability Programme (CMCP) Foundation Level or a willingness to work towards accreditation.

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Making Effective Decisions
• Changing and Improving
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Customer Perspective
• Commercial Acumen
• Property Market Knowledge
• Innovation

Benefits

Alongside your salary of £36,000, Government Property Agency contributes £10,429 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subj