Assistant Unit Welfare Officer 2 (AUWO 2)

Job summary

The Assistant Unit Welfare Officer (AUWO) is responsible to the DSEME Unit Welfare Officer (UWO), for providing welfare support and advice to all DSEME officers, soldiers and their dependants.

When required the AUWO will brief the Commanding Officer (CO) and the Unit CoC on specific welfare cases, liaise with military and civilian Welfare agencies on behalf of the CO and represent the UWO at Garrison Welfare Meetings.

Remain up to date with current welfare policies and procedures, while managing clear and accurate case files in full compliance with the Code of Confidentiality and General Data Protection Regulation (GDPR)

This position is advertised at 37 hours per week.

Job description

The AUWO 2 will provide first line Welfare advice and support to soldiers and their families within DSEME based at Lyneham. Provide briefings to the Commanding Officer and Unit Chain of Command on specific welfare cases as required, offering informed advice and attending Vulnerability Risk Management case conferences. They will liaise with relevant civilian and military Welfare agencies on behalf of the Commanding Officer and stay up to date with current welfare policies and procedures, ensuring case files are maintained accurately and concisely in accordance with relevant policy, confidentiality standards, and GDPR regulations. The AUWO 2 will also provide assistance and advice to the CO and the Chain of Command on preventative measures relating to incidents of self harm and suicide in conjunction with external and internal Welfare agencies .

Provide support to non-UK personnel throughout the visa application process, ensuring guidance is clear, accurate, and aligned with current immigration requirements.

Represent the DSEME UWO on Unit Health Committee meetings and Commanders weekly meetings

Person specification

The successful candidate will be a highly principled individual with strong interpersonal skills, self-motivated and able to work independently with minimal supervision. They will demonstrate excellent communication and presentation abilities, alongside a thorough understanding of confidentiality protocols and data protection regulations.

Previous experience in welfare-related roles, with a solid understanding of military structures and operations. Skilled in collaboration, people management, effective communication, influencing others, and applying analytical thinking supported by evidence-based decision-making. Basic IT qualifications, along with training in active listening, bereavement and loss, and other relevant welfare-related courses.

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Making Effective Decisions
• Communicating and Influencing
• Working Together
• Managing a Quality Service

Benefits

Alongside your salary of £30,740, Ministry of Defence contributes £8,905 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Free use of gym
• Free onsite parking.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.

At both application and Interview candidates will be assessed against the following Behaviours -

Seeing the Bigger Picture

Communicating and Influencing

Working together

Making Effective Decisions

Managing a Quality Service

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

There may be occasions where it is not practicable or appropriate to interview all DCS candidates that meet the minimum criteria for the job. For example, in certain recruitment situations such as a high volume of applications, seasonal demand, or peak periods, the employer may wish to limit the overall number of interviews offered to both DCS and non-DCS applicants.

As a result of the changes to the UK immigration rul