Children and Family Support Worker

Make a Difference Where It Matters Most

Mount Wise Community Primary School is seeking a dedicated and compassionate Children and Family Support Worker to join our committed team. This rewarding role offers the opportunity to work directly with children and families, helping to remove barriers to learning, improve attendance, support wellbeing, and ensure every child has the best possible chance to succeed.

As a key member of our pastoral and safeguarding team, you will work closely with children, parents, staff and external agencies to provide practical support, guidance and intervention where needed.

About the Role

You will:

• Work alongside the Designated Safeguarding Lead as a Deputy DSL to support the safeguarding and welfare of pupils.
• Build positive relationships with children and families, providing advice, guidance and practical support.
• Lead and coordinate multi-agency meetings and family support interventions.
• Promote positive attendance and engagement with school.
• Deliver nurture and wellbeing support for individual pupils and groups.
• Coordinate programmes such as ELSA, Keyworker groups and family engagement initiatives.
• Support families in accessing services and completing referrals.
• Help create a supportive, inclusive environment where children feel safe, valued and ready to learn.

About You

We are looking for someone who:

• Is passionate about improving outcomes for children and families.
• Has knowledge and experience of safeguarding and child protection procedures.
• Possesses excellent communication and relationship-building skills.
• Can work effectively with parents, carers, colleagues and external professionals.
• Is organised, proactive and able to manage a varied workload.
• Has GCSE Maths and English (or equivalent).
• Shares our commitment to inclusion, respect, kindness and collaboration.

About Mount Wise Community Primary School

Mount Wise is a vibrant and diverse school community in Devonport, Plymouth. With children from a wide range of cultural backgrounds and a strong commitment to inclusion, we are dedicated to ensuring every child achieves their full potential. Our staff work collaboratively across the Trust to provide the very best educational and pastoral support for our pupils and families.

About the Trust

The Learning Academies Trust is a family of 18 schools across Plymouth and surrounding areas, dedicated to delivering outstanding education to all our children, whatever their starting point or background. Our Trust’s mission is:

Together we will… work with our children, families, and communities to provide exceptional learning opportunities for all our children

As part of the trust, we will support you to learn and develop, providing outstanding CPD and opportunities for collaboration between schools within the trust sharing resources, expertise and knowledge.

Further information about the position, the trust and the benefits we offer can be found in the attached recruitment pack.

To request a tour of the school or to discuss the role in anyway please contact the school on the number below.

If you believe you can demonstrate the dedication, skills and passion required, we look forward to receiving your application. If there are no vacancies currently, but you would like to register your interest for future vacancies, please join our talent pool and we will be in touch as soon as we have a suitable position.

Please note, the closing date is for guidance only. Successful applicants will be invited to interview at the earliest available opportunity. Learning Academies Trust reserves the right to close the vacancy early if a suitable candidate is found.

With 18 individual primary schools, the Learning Academies Trust is the largest primary school trust in Plymouth and the first education employer in Plymouth to achieve the Livewell Southwest Wellbeing at Work Bronze Award. The Trust is committed to supporting the wellbeing of all staff and is proud to work closely with official bodies to ensure we have a holistic approach to staff wellbeing.

We are committed to safeguarding and promoting the welfare of children and we expect all staff to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974; pre-employment checks will be carried out; references will be sought for all shortlisted candidates and all shortlisted candidates will be requested to complete a questionnaire about any convictions or adult cautions that are unspent. Guidance will be given to those shortlisted. Appointment is subject to an Enhanced DBS.