Freight Forwarder

Location: Bristol
Salary: From £34,000 per annum
Hours: Monday to Friday

Our client, a well-established international logistics and shipping specialist, is seeking an experienced Freight Forwarder or Export Operator to join their growing team in Bristol.
This is an excellent opportunity for someone with a background in ocean freight forwarding, export shipping, international logistics, or removals who enjoys managing shipments from booking through to final delivery while providing exceptional customer service.
Working within a specialist export operation, you will take responsibility for coordinating international vehicle shipments worldwide, ensuring a smooth and seamless experience for customers throughout the entire shipping process.

Key Responsibilities

• Manage international vehicle export shipments from booking through to final delivery
• Act as the primary point of contact for customers throughout the shipment process
• Liaise with shipping lines and overseas partners to secure bookings and manage schedules
• Prepare and issue shipping instructions and Bills of Lading
• Complete export customs declarations using HMRC CDS
• Monitor shipment progress and proactively update customers
• Coordinate with overseas agents regarding customs clearance and final delivery arrangements
• Produce customer invoices using internal systems
• Maintain accurate shipment records and documentation
• Resolve operational issues quickly and professionally to minimise customer disruption

Essential Requirements

• Minimum of 2 years' experience within ocean freight forwarding, export shipping, logistics, or international removals
• Strong understanding of ocean export procedures and shipping documentation
• Excellent communication and customer service skills
• Highly organised with the ability to manage multiple shipments simultaneously
• Strong attention to detail and accuracy
• Good IT skills, including Microsoft Office applications
• Ability to work both independently and collaboratively within a team environment

Desirable Experience

• Experience preparing Bills of Lading and shipping instructions
• Experience working with shipping lines, NVOCCs, and overseas agents
• Experience coordinating FCL and LCL shipments
• Knowledge of customs procedures (although training can be provided)

What's on Offer?

• Salary from £34,000 per annum
• Company pension scheme
• On-site parking
• Stable, long-term career opportunity with an established and growing business
• Friendly and supportive working environment
• Opportunity to develop specialist expertise within international vehicle shipping and export logistics
• Varied position offering genuine responsibility and autonomy
• Monday to Friday working hours with no weekend requirement

The Opportunity

This role offers the chance to oversee the complete shipment lifecycle rather than working on just one aspect of the freight forwarding process. Every shipment presents its own unique challenges, making this an engaging and rewarding opportunity for an experienced export operator looking to take ownership of their work while maintaining direct contact with customers and overseas partners.
If you're an experienced Ocean Export Operator, Freight Forwarder, or Logistics Coordinator looking for your next challenge, we'd love to hear from you.

To apply, please submit your CV for immediate consideration.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.