Service Manager / SCRUM Master
Click Recruiting · Sheffield, South Yorkshire
Service Manager / SCRUM Master at Click Recruiting, based in Sheffield, South Yorkshire. This is a contract role with hybrid working.
- Salary
- Competitive
- Location
- Sheffield, South Yorkshire · Hybrid
- Contract
- Contract
- Posted
- 1 week ago
- Closes
- 12 Aug 2026
- Sector
- Retail & Customer Service
Reference SG-SMSM4
About the role
£500 per day (Inside/Umbrella)
6-Month Contract
Hybrid (Sheffield) / Remote
We’re hiring a Service Manager / Scrum Master to support a HE platform, working across key application workstreams.
This is a 50/50 split between Service Management and Scrum Master responsibilities, ideal for someone who can combine operational service delivery with agile leadership and deliver change.
What you’ll do:
- Oversee day-to-day IT application service operations
- Manage incidents, problems, changes, and service performance
- Maintain reporting and ensure ITIL compliance
- Coordinate with technical teams, vendors, and stakeholders
- Facilitate Scrum ceremonies and remove delivery blockers
- Coach teams on Agile best practice
- Support backlog refinement and future sprint planning
- Strong ITSM / Service Managament background
- Solid experience with ITIL processes
- Proven Scrum Master experience
- Strong stakeholder management skills
- Strong JIRA
- Higher Education / SITS experience is a bonus
A great opportunity for someone who thrives in both service operations and agile delivery.
Start ASAP, interviews ASAP!
Stuart Graham
Click Recruitment
[email removed]
Reference: SG-SMSM4 · Posted 1 week ago · Closes 12 Aug 2026 · Listed via Click Recruiting
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