Service Manager / SCRUM Master

Click Recruiting · Sheffield, South Yorkshire

Service Manager / SCRUM Master at Click Recruiting, based in Sheffield, South Yorkshire. This is a contract role with hybrid working.

Salary
Competitive
Location
Sheffield, South Yorkshire · Hybrid
Contract
Contract
Posted
1 week ago
Closes
12 Aug 2026
Sector
Retail & Customer Service

Reference SG-SMSM4

About the role

Service Manager / Scrum Master
£500 per day (Inside/Umbrella)
6-Month Contract
Hybrid (Sheffield) / Remote

 

We’re hiring a Service Manager / Scrum Master to support a HE platform, working across key application workstreams.

 

This is a 50/50 split between Service Management and Scrum Master responsibilities, ideal for someone who can combine operational service delivery with agile leadership and deliver change.

What you’ll do:
  • Oversee day-to-day IT application service operations 

    • Manage incidents, problems, changes, and service performance

    • Maintain reporting and ensure ITIL compliance

    • Coordinate with technical teams, vendors, and stakeholders

    • Facilitate Scrum ceremonies and remove delivery blockers

    • Coach teams on Agile best practice

    • Support backlog refinement and future sprint planning

What we’re looking for:
  • Strong ITSM / Service Managament background

    • Solid experience with ITIL processes

    • Proven Scrum Master experience

    • Strong stakeholder management skills

    • Strong JIRA  

    • Higher Education / SITS experience is a bonus

 

A great opportunity for someone who thrives in both service operations and agile delivery.


Start ASAP, interviews ASAP!
 

Stuart Graham
Click Recruitment
[email removed]

Reference: SG-SMSM4 · Posted 1 week ago · Closes 12 Aug 2026 · Listed via Click Recruiting

Know someone who'd be great for this? Get a shareable card

Apply for this job

This role is listed via Click Recruiting. Applications are handled on the employer's site.

Apply on employer site

Opens the employer's website in a new tab.

Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.

Report this job
Salary Competitive
Apply now