IT/Technical Assistant

IT/Technical Assistant – Newcastle-Under-Lyme – Permanent – £26,000

Do you have a genuine passion for IT and are you keen to develop a career within this field? If so, this could be the perfect role for you. We are currently seeking a proactive and enthusiastic It/Technical Assistant to join our clients busy Technical Department. This is a fantastic opportunity for someone looking to gain hands-on experience across a wide range of IT functions while supporting the day-to-day technology operations within a growing business. Working alongside experienced colleagues, you’ll receive excellent training and development, with genuine opportunities to progress your career. Daily duties will include:

• Setting up workstations, equipment and user accounts for new starters
• Managing the offboarding process, including removing system access and recovering company equipment
• Coordinating hardware and software replacement
• Supporting routine maintenance, technology updates and security processes
• Assisting with technology projects, including system deployments and business acquisitions.
• Participating in the Security Operations Centre (SOC) rota, monitoring security alerts and escalating incidents where required

The successful candidate will have excellent communication skills, strong attention to detail, good problem-solving abilities and a genuine passion for Technology. You will be organised, able to work on your own initiative and enjoy working as part of a team. In return, you’ll receive a competitive salary, 25 days’ holiday plus Bank Holidays, ongoing training, modern offices and excellent opportunities to develop your career within a rapidly expanding business. If you’re looking for a role where you can develop your technical skills, make a real impact, and build a long-term career, we’d love to hear from you.

If you are interested in this role or would like to know more about the position, please forward your CV to [email removed].

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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