Aftercare Manager

Job Title: After Care Engineer – Construction
Sector: Garden Rooms / Self Build
Location: M25 Circular – South East Coverage
Salary: c. £45,000 + Company Van + Tools

• Are you an experienced construction customer care or aftercare engineer who would enjoy working with private clients?
• Are you a qualified and/or experienced carpenter?
• Can you identify snags and rectify yourself and with support of sub-contractors?
• This Garden Rooms specialist is growing and needs you!

You will be joining an established Garden Rooms provider working across the South East. Dealing with private homeowners, strong communication skills will be essential as you co-ordinate and oversee snags on projects for private clients. This collaborative employer puts team work first and is looking for a hands-on After Care Engineer who can build relationships with their customers and put right a range of snags on newly built garden rooms.

You will come from a trade background with some experience of working within the self-build or private client construction markets. Maintaining good customer rapport will be essential in helping this business deliver customer satisfaction.

The Role:

• Oversee after care and snagging on garden room projects around the South East region
• Liaise with internal project management and deliver teams to understand customer profiles and requirements
• Ensure any additional materials or sub contract support are arranged on time
• Co-ordinate on site activity and assist with sit set ups where required
• Taking responsibility for quality control and final snagging

About You:

• An aftercare engineer with experience in managing private clients
• A qualified carpenter
• A team player with a commitment to quality and customer service
• Collaborative working attitude in working with colleagues and external partners
• Able to work alone where necessary
• A willingness to ‘get stuck in’ when supporting a small teams on site
• Experience of self-build projects and/or managing private clients is highly beneficial
• Based within easy access of London and the South East

If you are interested in this role please click ‘Apply’ to submit a confidential application.

This employer is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

Key Skills: Aftercare Engineer, Carpenter, Construction, Self-Build, Garden Rooms, Multi-site, Building, London, South East