Temporary Customer Services Administrator

JACKSON HOGG · North-East

Temporary Customer Services Administrator at JACKSON HOGG, based in North-East. This is a temporary role.

Salary
Competitive
Location
North-East
Contract
Temporary
Posted
2 weeks ago
Closes
21 Oct 2026
Sector
Administrator

Reference 16519

About the role

Customer Services Administrator (temporary ongoing)
Cramlington (site based)
We are looking for a Customer Services Administrator to join our client, an established engineering company. This is a varied role where you'll be the first point of contact for customers, handling telephone calls, enquiries and emails while providing excellent customer service.
Key responsibilities will include:
  • Answering incoming calls and customer enquiries
  • Managing emails and responding promptly to customer requests
  • Processing orders and updating customer records
  • Supporting colleagues across the business with administrative tasks
  • Building positive relationships with customers and suppliers
Criteria:
  • Excellent communication and organisational skills
  • Previous customer service administration experience
  • A positive, friendly and professional approach
  • Good IT skills and attention to detail
  • Ability to work as part of a small team
What’s on offer:
  • A friendly, relaxed working environment
  • Supportive and approachable colleagues
  • Varied and interesting work
  • Opportunity to develop your skills
If you enjoy helping customers and want to be part of a small, friendly team where your contribution is valued, we'd love to hear from you!
 

Reference: 16519 · Posted 2 weeks ago · Closes 21 Oct 2026 · Listed via JACKSON HOGG

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