Senior Supervisor (Repairs)

Position good to knows

You will be working for a driven and forward-thinking social housing contractor, who are winning projects, contracts and frameworks down to their reputation and client retention.

Due to contract wins they are looking to increase their inhouse workforce with a new senior supervisor. Here you will be focused on managing 3 supervisors and in turn support the running of their day to day occupied repairs and maintenance, kitchen and bathrooms and void contracts. These contracts are a mix of framework and nominated contracts undertaken on behalf of London Boroughs, District Councils and Housing Associations.

**Please be aware that although this position will be based in the head office, travel will be required to monitor the contracts and liaise with clients under your remit. This will mean you must have a full UK driving licence as a company vehicle will be supplied for this role**

Key elements of the role and your responsibilities

• Day-to-day repairs: coordinating reactive repairs and ensuring high-quality resolution
• Void property management: accelerating turnaround with precision and accountability
• Kitchen & bathroom refurbishments: scheduling, supervising, and delivering full upgrades
• You’ll supervise a team of three Repairs Supervisors, foster strong performance, uphold compliance with all KPIs, SLAs, and health & safety regulations, and maintain excellent tenant and stakeholder relations

What you need to bring to the role as the successful applicant to the

• Lead and mentor 3 Repairs Supervisors and their respective teams
• Allocate work seamlessly across repairs, voids, and upgrades, ensuring job quality, budget control, and timely delivery
• Conduct site inspections, detailed record-keeping and generate management reports
• Oversee H&S, risk assessments, and compliance
• Liaise with tenants, housing officers, planners, tradespeople, and suppliers
• Provide clear managerial feedback, manage performance/attendance issues, and implement continuous improvement opportunities
• Minimum 3 years in a supervisory or senior supervisory role within social housing maintenance (reactive works, voids, kitchen/bathroom refurbishments)
• Proven experience managing supervisors/teams and multi-trade contracts
• Strong knowledge of housing standards, Schedule of Rates, health & safety compliance
• Excellent communication skills and stakeholder management
• **You must have a full UK driving licence as a company vehicle will be supplied**

Hours and pay

• £50,000 – £52,000 per annum
• Upskilling and development
• Positive flexible environment

Next step to apply for this senior supervisor role:

As a candidate ideally with similar experience, you will already know the technical specifications of this role, but following your application of interest, you will have the role explained in more detail

ITS Property Maintenance are acting as an employment agency for this vacancy