Insurance Operations Assistant - Insurance - City - £42,000

Wise May · London, London

Insurance Operations Assistant - Insurance - City - £42,000 at Wise May, based in London, London. This is a permanent role with hybrid working.

Salary
Competitive
Location
London, London · Hybrid
Contract
Permanent
Posted
1 week ago
Closes
31 Aug 2026
Sector
Data Entry

Reference https://www.wisemay.co.uk/job/insurance-operations-assistant-insurance-city-£42,

About the role

Wise May are looking for an Insurance Operations Assistant with experience working in the London Market Insurance industry to join a leading Reinsurance client. As an Insurance Operations Assistant you will be responsible for providing operational support to Underwriting teams.

This is a full time, permanent role, with hybrid working and the hours are 9am-5pm.

Insurance Operations Assistant duties and responsibilities:

  • Perform accurate and timely risk and aggregate data entry into the company's key systems.
  • Conduct quality control checks on risk and aggregate data to ensure completeness, accuracy and compliance with internal standards. Identify and resolve discrepancies and queries, escalating where appropriate.
  • Process and validate USM (Underwriting Signing Messages) and SCM (Signing & Claims Messages) in line with SLAs, investigate and resolve message failures, exceptions and queries.
  • Provide Operational support to Underwriting teams, ensuring efficient processing of transactions.
  • Actively contribute to a continuous improvement culture and identifying opportunities to improve process efficiencies, accuracy and control.
  • Work confidently alongside Underwriting teams and building stakeholder relationships.

Insurance Operations Assistant key skills and experience required:

  • Previous experience of working in the Insurance industry, with knowledge of the Lloyd’s market processes and Syndicate Operations is essential for this position.
  • Familiarity with London Market Systems (e.g. Whitespace and Velonetic)
  • Practical knowledge of delegated authority and open market business and understands the operational and contractual differences.
  • Good organisational skills, manages own time well and prioritises workload independently whilst considering the workloads of the whole team.
  • Effective relationship management and stakeholder engagement skills, confident in engaging with colleagues across different business departments.
  • Strong analytical skills, with a high degree of accuracy and attention to detail.

Benefits

  • Excellent pension scheme
  • Private medical insurance
  • Life assurance
  • Season ticket loan
  • Hybrid working
  • Annual discretionary bonus

Reference: https://www.wisemay.co.uk/job/insurance-operations-assistant-insurance-city-£42, · Posted 1 week ago · Closes 31 Aug 2026 · Listed via Wise May

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