Operations Analyst - 12 Month Contract

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

• Lead and coordinate cross-functional projects: product launches, integrations, and strategic initiatives.

• Act as the central point of coordination between local and global stakeholders, ensuring alignment, accountability, and timely execution.

• Drive project execution by defining timelines, tracking milestones, identifying risks and dependencies, and following up on action items.

• Gather business requirements, prepare project documentation (BRD, SOP, Memo), and support implementation from planning through launch.

• Coordinate external partner and banking integrations, including testing, UAT, and go-live activities.

• Analyze user behavior, conversion funnels, and operational metrics to identify growth opportunities and operational improvements.

• Evaluate A/B tests, analyse and propose UX/UI enhancements, and product optimization initiatives.

• Conduct market, competitor, and product analysis and provide actionable recommendations.

Requirements

• Degree in Management, Business Administration, Operations Management, or other relevant fields.

• At least 3-5 years’ directly related experience in a project management, business operation role.

• A self-driven team player with the ability to quickly learn and apply new tools and techniques such as proprietary analytical software, data models and programming languages.

• A natural curiosity to identify, investigate and explain trends and patterns in data and an ability to analyse and break down complex concepts and technical findings into clear and simple language for communication.

• Prior internal/client-facing consulting/business transformation experience preferred.

• A passion for Emerging Technologies related to Blockchain, Machine Learning and AI.

• Bilingual English/Kazak is required to be able to coordinate with overseas partners and stakeholders.

• Background in financial services or investment banking would be a plus.

• Experience in leading projects would be a plus.

Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.