RQ1752237 (PM) – Support and Information Officer

This role is essential to ensure the Family Hub provides a safe, welcoming, and supportive environment for children, young people, and families. A typical day involves greeting visitors, managing reception, completing administrative tasks, maintaining health and safety standards, supporting the upkeep of the building, and assisting colleagues with the delivery of activities and services.

• To provide a welcoming, safe, and well-managed Family Hub environment by supporting families, carrying out reception and administrative duties, maintaining the building, and assisting with the delivery of services that promote children’s wellbeing.
• You will also undertake a range of administrative duties.
• You will be responsible for ensuring the buildings offer a warm, welcoming, and safe environment and support colleagues with the planning and delivery of group activities.
• Building tasks include daily and weekly health and safety tasks, key holding, housekeeping and infection control, working with contractors and supporting building audits, inspections & surveys.
• Administrative duties include room management and recording activity. To be a Fire warden and First Aider on-site in Family Hubs.
• To work flexibly across area as required to meet service need.