IT Service Transition Manager

Click Recruiting · Manchester, Greater Manchester

IT Service Transition Manager at Click Recruiting, based in Manchester, Greater Manchester, paying £60,700 per annum. This is a contract role with hybrid working.

Salary
£60,700 per annum
Location
Manchester, Greater Manchester · Hybrid
Contract
Contract
Posted
3 weeks ago
Closes
12 Aug 2026
Sector
Retail & Customer Service

About 34% above the going rate for retail & customer service

Reference SG-STM1

About the role

Service Transition Lead | 24 Month Fixed Term Contract | Hybrid / Manchester (min 2 days in the office)
 
An experienced Service Transition Lead is required to join an Enterprise Level team and play a key role in ensuring new and changed IT services are successfully transitioned into live operation.
 
*You must have strong IT Tech ‘Service Transition’ experience to apply*
 
Successful candidate will be working across a varied portfolio of projects, partnering with delivery teams, Service Owners and stakeholders to drive service readiness, manage go-live activities and ensure services are fully supported from day one.
 
The Role:
  • Lead end-to-end service transition activities across multiple Enterprise level projects.
    • Assess service readiness and manage Service Acceptance.
    • Chair Go-Live Readiness meetings and coordinate successful handovers.
    • Work closely with Project Managers, Service Owners and operational teams.
    • Identify and manage transition risks, issues and dependencies.
    • Drive continuous improvement across Service Transition processes.
 
To apply you should have the following skills and experience:
  • Solid experience in IT Service Transition, NOT just BAU IT Service Management or IT Project Delivery.
    • Strong knowledge of ITIL (be certified) and ITSM best practice.
    • Excellent stakeholder management and communication skills.
    • Experience managing complex transitions across multiple teams.
    • PRINCE2, Agile or experience within a large or regulated organisation.
 
With the role comes:
  • Salary range of £59,000 - £60,700
    • 24 month fixed term contract (FTC)
    • Hybrid working (min two days in our Manchester office)
    • 35 hour working week + other excellent benefits
    • Opportunity to shape and improve IT Service Transition within a collaborative Enterprise Technology team.
 
2 stage interview process - MS Teams & F2F in Manchester
 
Stuart Graham
Click Recruitment
[email removed]

Reference: SG-STM1 · Posted 3 weeks ago · Closes 12 Aug 2026 · Listed via Click Recruiting

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Salary £60,700 per annum
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