IT Service Transition Manager
Click Recruiting · Manchester, Greater Manchester
IT Service Transition Manager at Click Recruiting, based in Manchester, Greater Manchester, paying £60,700 per annum. This is a contract role with hybrid working.
- Salary
- £60,700 per annum
- Location
- Manchester, Greater Manchester · Hybrid
- Contract
- Contract
- Posted
- 3 weeks ago
- Closes
- 12 Aug 2026
- Sector
- Retail & Customer Service
About 34% above the going rate for retail & customer service
Reference SG-STM1
About the role
An experienced Service Transition Lead is required to join an Enterprise Level team and play a key role in ensuring new and changed IT services are successfully transitioned into live operation.
*You must have strong IT Tech ‘Service Transition’ experience to apply*
Successful candidate will be working across a varied portfolio of projects, partnering with delivery teams, Service Owners and stakeholders to drive service readiness, manage go-live activities and ensure services are fully supported from day one.
The Role:
- Lead end-to-end service transition activities across multiple Enterprise level projects.
- Assess service readiness and manage Service Acceptance.
- Chair Go-Live Readiness meetings and coordinate successful handovers.
- Work closely with Project Managers, Service Owners and operational teams.
- Identify and manage transition risks, issues and dependencies.
- Drive continuous improvement across Service Transition processes.
To apply you should have the following skills and experience:
- Solid experience in IT Service Transition, NOT just BAU IT Service Management or IT Project Delivery.
- Strong knowledge of ITIL (be certified) and ITSM best practice.
- Excellent stakeholder management and communication skills.
- Experience managing complex transitions across multiple teams.
- PRINCE2, Agile or experience within a large or regulated organisation.
With the role comes:
- Salary range of £59,000 - £60,700
- 24 month fixed term contract (FTC)
- Hybrid working (min two days in our Manchester office)
- 35 hour working week + other excellent benefits
- Opportunity to shape and improve IT Service Transition within a collaborative Enterprise Technology team.
2 stage interview process - MS Teams & F2F in Manchester
Stuart Graham
Click Recruitment
[email removed]
Reference: SG-STM1 · Posted 3 weeks ago · Closes 12 Aug 2026 · Listed via Click Recruiting
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